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The Conversation
The Conversation
Derek Lee, Doctoral Student in Counselor Education and Supervision, The Ohio State University

What's the 411 on the new 988 hotline? 5 questions answered about a national mental health service

The 988 Lifeline will connect callers with specialists trained to assist with mental health crises, including psychotic symptoms and substance abuse.

Beginning July 16, 2022, people struggling with mental health crises can call 988, a new number focused on providing lifesaving suicide prevention and crisis services. But 988 is not just a shorter, easier-to-remember replacement for the current suicide hotline. Congress and the Federal Communications Commission also established the 988 Lifeline to address longstanding concerns in mental health care.

The Conversation asked Derek Lee, a PhD student at Ohio State University in Counselor Education and Supervision and a therapist, to explain the new service and how it is different from the old hotline. Lee’s academic and research focus is on suicide, including training, intervention and prevention.

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