American workplaces talk a lot about diversity these days. In fact, you’d have a hard time finding a company that says it doesn’t value the principle. But despite this – and despite the multibillion-dollar diversity industry – Black workers continue to face significant hiring discrimination, stall out at middle management levels and remain underrepresented in leadership roles.
As a sociologist, I wanted to understand why this is. So I spent more than 10 years interviewing over 200 Black workers in a variety of roles – from the gig economy to the C-suite. I found that many of the problems they face come down to organizational culture. Too often, companies elevate diversity as a concept but overlook the internal processes that disadvantage Black workers.
I tell several of these individuals’ stories in my new book, “Gray Areas: How the Way We Work Perpetuates Racism and What We Can Do to Fix It.” While racial disparities were once the result of law and explicit policy – think of “Whites Only Need Apply” signs – today, subtle cultural processes lead to unequal racial outcomes. It’s in these “gray areas” that racism lurks.
