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Fortune

John Kell

What CIOs and CTOs plan to do differently after CrowdStrike's massive tech outage

CrowdStrike Akamai CNH Autodesk Tom Parker

(Credit: Courtesy of Cockroach Labs, Akamai, and CNH)

Prakash Kota, chief information officer at business software firm Autodesk, was fortunate enough to experience an uneventful flight home on Thursday evening to the San Francisco Bay Area after attending a leadership team meeting in Montreal.

By Friday morning, Kota and others awoke to the largest IT outage in history. A software update pushed out by cybersecurity company CrowdStrike caused millions of Windows-based computer systems to crash, upending air travel, banking, retail transactions, hospitals, and railways across the globe. Many CIOs are still dealing with the aftermath.

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