Train journeys are often disrupted, as we can see from today’s travel chaos in the North West and Midlands. Passengers who are caught up with long delays and cancellations are entitled to a partial refund – or the full cost of the ticket for a really long delay.
But the rules are complex and change from one train operator to another. And Eurostar, which runs trains from London to Paris, Brussels and Amsterdam, has a quite different policy on delays.
