Brian Chesky found himself in the same boat as millions of Americans during the pandemic: working from home, joining daily Zoom calls, and suddenly struck by the realization that he could do his work from anywhere.
Joining the digital nomad movement—which picked up steam as travel and lockdown restrictions loosened—didn't just allow the Airbnb CEO to work from somewhere other than his San Francisco home office; it sparked an idea that helped him fall back in love with the core business and understand the customer experience, he says. And he hopes it will help re-engage Airbnb’s users.
