As Samaritans Awareness Day approaches on July 24, we spoke with Lucia Capobianco, a senior learning and development consultant at Samaritans, who has also been a listening volunteer for over 15 years, to explain exactly what happens when someone calls into their 24-hour service.
The day itself is dedicated to raising awareness about the vital, around-the-clock support by the charity. It’s aim is to encourage individuals to talk openly about their feelings and remind everyone that no one has to face tough times alone.
