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The Guardian - AU
The Guardian - AU
National
Jordyn Beazley

Westpac customers in Tennant Creek unable to buy food after ‘disastrous’ branch closure, critics say

Westpac Tennant Creek
Westpac sign
The BCCC has sanctioned Westpac after the bank closed its Tennant Creek branch in the Northern Territory in 2022. Photograph: William West/AFP/Getty Images

Westpac has been penalised by the banking watchdog for abruptly closing a remote branch that critics claim left some customers without a way to buy food.

The Banking Code Compliance Committee (BCCC) found Westpac committed “serious and systemic” breaches of the banking code by failing to adequately support customers when closing the Tennant Creek branch in the Northern Territory in 2022.

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