The Information Commissioner’s Office (ICO) has fined West Wales home improvement firm Home2Sense £200,000 for making more than half a million unsolicited marketing calls.
The Lampeter-based company made 675,478 nuisance calls between June 2020 and March 2021, offering insulation services to people registered with the Telephone Preference Service (TPS).
Home2Sense told ICO investigators that customer data was acquired from an “unknown source” and blamed its staff for not screening the phone numbers in their database against the TPS.
