“There has been no shortage of reporting on Uber’s mistakes prior to 2017. Thousands of stories have been published, multiple books have been written – there’s even been a TV series. Five years ago, those mistakes culminated in one of the most infamous reckonings in the history of corporate America. That reckoning led to an enormous amount of public scrutiny, a number of high-profile lawsuits, multiple government investigations, and the termination of several senior executives.
“It’s also exactly why Uber hired a new CEO, Dara Khosrowshahi, who was tasked with transforming every aspect of how Uber operates. He was guided from the start by the recommendations of Eric Holder, a former US attorney general hired by the company to investigate and overhaul our business practices. Dara rewrote the company’s values, revamped the leadership team, made safety a top company priority, implemented best-in-class corporate governance, hired an independent board chair, and installed the rigorous controls and compliance necessary to operate as a public company. When we say Uber is a different company today, we mean it literally: 90% of current Uber employees joined after Dara became CEO.
