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Windows Central
Windows Central
Technology
Cale Hunt

"We stand behind our products," says Intel as it extends 13th and 14th Gen CPU warranties and a class action lawsuit investigation begins

Intel 13th and 14th Gen instability issues.

What you need to know

  • Intel announced plans to extend 13th Gen "Raptor Lake" and 14th Gen "Raptor Lake Refresh" warranties by two years amid a microcode issue causing the chips to degrade.
  • The Abington Cole + Ellery law firm began a class action lawsuit investigation involving the CPU issues and Intel's handling of the matter.
  • Since 2022, users of the affected CPUs have experienced frequent crashes and BSODs, with Intel only confirming the issue and root cause this week.
  • The microcode bug can affect any 13th and 14th Gen desktop chips running at 65W or higher.
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