Residents in Dumfries and Galloway are increasingly unhappy with the level of service provided by the council – after the number of complaints nearly doubled in a year.
The local authority received 534 complaints in 2021/22, which is a significant increase on 281 the previous year.
The biggest gripe for the region’s residents is over an “inadequate quality or standard of service, or an unreasonable delay in providing a service”. These reasons accounted for 181 complaints.
