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We Got This Covered
We Got This Covered
National
William Kennedy

‘We had it in writing’: Mazda buyer told warranty expired after dealership promised coverage until 2026

A British Columbia driver says they were blindsided after discovering the used Mazda CX-5 they purchased just weeks earlier wasn’t covered under warranty, despite dealership staff telling them in writing that coverage would last until 2026.

In a detailed post shared to Reddit, the buyer recounted purchasing a used 2020 Mazda CX-5 GS FWD. The dealership, they wrote, provided a CarFax report showing one previous owner, no accidents, and a warranty valid until April 30, 2026. Both the sales representative and finance manager confirmed that timeline, according to the buyer, who says they have the statement in writing.

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