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The Guardian - UK

Business

Helena Horton and Pippa Crerar

Water ombudsman to be created amid sweeping changes in England and Wales

Steve Reed Ofwat England Wales Jon Cunliffe Nigel Farage Environment

A person fills a glass with water from a kitchen tap — The new ombudsman will have strengthened legal powers to help consumers who face problems from water firms. Photograph: Martin Godwin/The Guardian

A new water ombudsman will be announced on Monday by the environment secretary, Steve Reed, as part of government plans to overhaul the embattled sector.

The body will be among sweeping changes recommended in a review launched by Jon Cunliffe that are also expected to include the abolishment of Ofwat, the industry watchdog for England and Wales.

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