Watchdog looks into broadband prices as mid-contract inflation hikes hit hard-pressed households

In-contract broadband and mobile charges are in the sights of Ofcom (Yui Mok/PA)

(Picture: PA Archive)

Controversial broadband and phone contracts that allow customers to be hit with inflation-linked price rises while the agreements still have time to run are in the sights of the UK’s media market watchdog.

After a rise in the number of complaints from consumers, Ofcom launched a review into whether the contracts give householders “sufficient certainty and clarity” over their bills. The regulator said these in-contract price rises were introduced in 2021 by “a number of telecoms firms”, with “many but not all” companies now using them.