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Evening Standard
Evening Standard
National
Henry Saker-Clark

Watchdog investigating whether Microsoft misled customers on subscription costs

The UK competition watchdog has said it is investigating whether customers were misled by Microsoft over subscription options (Niall Carson/PA) - (PA Archive)

The UK competition watchdog has said it is investigating whether customers were misled by Microsoft over subscription options and “paid more as a result”.

The Competition and Markets Authority (CMA) has launched a probe into the tech giant over concerns that customers did not receive clear information about subscription options when changes were made to Microsoft 365 personal and family plans.

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