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Fortune
Fortune
Jason Del Rey

Walmart—yes, Walmart—says AI agents are its future

Walmart exec Suresh Kumar gesticulates onstage at a tech conference (Credit: Harry Murphy—Sportsfile for Collision/Getty Images)

Could Walmart become a leader in the burgeoning agentic AI race?

After watching the retail company’s technology leaders discuss a host of new agents Wednesday at a New York City event, a yes might not be as farfetched as it might sound to some.

The retail giant unveiled its vision for how AI agents are going to overhaul how customers shop on its digital platforms; how corporate and store employees do their jobs; and how vendors and sellers track their merchandise performance. In some cases, this autonomous technology is doing so already.

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