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International Business Times
International Business Times
Luke Funk

Walgreens Says Locking Up Products Has Hurt Sales

Walgreens
Products are displayed in locked security cabinets at a Walgreens store in San Francisco, California. (Credit: Justin Sullivan/Getty Images)

The CEO of Walgreens admits that locking up products to deter theft is irritating paying customers and is hurting sales.

The company has found that people will leave without buying products instead of waiting for an employee to unlock access to something as simple as a tube of toothpaste.

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