Waitrose has apologised to this mum after her Mother's Day flowers arrived - broken and covered in soil. The unnamed mum had been sent blooms but the basket was upside down and the plants buried in compost.
She received the flowers as an early gift for Mother's Day but was left in disbelief when she discovered the damage. The "disappointing" flowers were bought by her husband on behalf of her children, who currently aren't in the country.
The customer says the plants were not held securely in place and created "such a mess". She contacted Waitrose to complain and was told she would be reimbursed.
