Some of Trafford’s most vulnerable residents are being 'let down' by the council’s bin collection teams, according to the borough's Green Party councillors. The group says there have been more than 300 complaints in the last year from residents who receive an 'assisted collection'.
These are often the elderly or those that have mobility issues which means they need help to move their bins, says Coun Dan Jerrome, who represents the Altrincham ward. “Complaints from 15 per cent of those receiving an assisted bin collection can’t be right," he said.
"We’ve heard several stories from residents that have been receiving very poor service. Many of the residents I’ve spoken to have needed family members to help raise problems with the council."
