An elderly person had to spend the night at a bus stop after a blunder left them stranded. The shocking incident happened when a hospital discharged the patient at 10pm.
There were no pick-up arrangements in place, which meant the patient was left with no choice but to spend the night outdoors. Healthwatch was told about the incident and carried out a number of interviews and surveys with ex-patients at the hospital.
Patients who had been discharged from the Acute Assessment Unit (AAU), at the hospital were asked about their experience and what could be improved to the overall discharge process. Some 38 per cent of patients said they were not happy about the discharge time due to delays, while 49 per cent had "no idea" how they could contact Newham University Hospital if they needed help, MyLondon reports.
