Most American car buyers will probably tell you that new vehicles need more actual, physical buttons, not bigger and better touchscreens. But the fact is that cars are getting more complicated, with more complex features and functions on offer than ever before. The automakers can't possibly bake each of those features into one button (or they don't care to try) so increasingly, they're turning to voice-based controls to help drivers navigate the many things that modern vehicles can do.
