Millions of people across the UK use phone-paid services every year for various activities like voting for their favourite contestants on TV shows or calling into adult or psychic chat lines.
This is usually done by dialling premium-rate phone numbers. New standards from the Phone-paid Services Authority (PSA) - set to be introduced on Tuesday, April 5 - will give more protection to consumers using these premium-rate services.
However, there are no plans to address the hidden access fees charged by network providers, according to interactive TV broadcaster Visional Media. Here's what you need to be aware of when using phone-paid services.