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Mark Wilson

Vodafone is still 'recovering' following a major outage – here's what we know

Vodafone Downdetector Virgin Media Christian Guyton TechRadar United Kingdom
A mobile phone showing the Vodafone logo.

Vodafone UK experienced a major outage on October 13 that affected thousands of customers across its broadband and mobile networks.

The issues started at around 2.38pm BST on October 13, when the website Downdetector showed an enormous spike in reports. At its peak, almost 135,000 Vodafone customers simultaneously reported problems, making it one of the biggest network outages of 2025.

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