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The Guardian - UK
The Guardian - UK
Business
Rupert Jones

Virgin Money mortgage holders cry foul over owner Nationwide’s better deals

Nationwide and the Virgin Money logos
Some Virgin customers claim that when it comes to moving on to a new deal, they are being treated as second-class citizens. Photograph: Rafael Henrique/SOPA Images/REX/Shutterstock

Some Virgin Money customers are crying foul over the fact that Nationwide borrowers are being offered better-value mortgage deals, even though they are now part of the same group.

Nationwide bought Virgin Money last autumn, but the brands remain separate and some Virgin mortgage-holders claim that when it comes to moving on to a new deal, they are being treated as second-class citizens.

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