Millions of Virgin Mobile customers will be ringing the changes in the next few months as their contracts switch over to O2 following the merger of the two telecoms giants.
It is expected that Virgin Mobile customers will be switched to O2 in stages and when you receive your letter, it will explain details of your new plan and when you will move over. All transfers are expected to have taken place by the end of the year.
This is the next phase in bringing all the Virgin Media and O2 brands together after the huge £31bn merger in June 2021. The move will apply to all Virgin Mobile customers – those with handset plans (phone and Sim) and those on Sim-only deals. Customers shouldn't actually notice much difference, as O2 has been powering Virgin Mobile's services since the end of last year, when it replaced Vodafone as the underlying network.
