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Liverpool Echo
Liverpool Echo
World
Gemma Jones

Virgin Media broadband down reports as Twitter flooded with complaints

Virgin Media customers have taken to social media to complain after not being able to get on the internet.

Hundreds of broadband customers are reporting connectivity issues, meaning that many are unable to get work done from home. Outage tracker DownDetector shows that problems are being logged all over the UK, with hotspots in London, Belfast, Birmingham and Glasgow - but today the company said services were working normally.

Landline internet problems made up 72% of customer complaints, with 10% reporting issues with mobile internet and 18% with both. It seems that problems began at around 7am this morning, on October 11.

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