Verizon’s network outage – here’s everything we know so far including service restoration

Verizon logo on a building with a blue sky above.

If you’re on Verizon in the United States and encountered dropped calls or slower service on September 30, 2024, you’re not alone. Dozens of reports on Down Detector and customers posting to Threads and X (formerly known as Twitter) at around 10 AM ET. 

All of this indicated that Verizon was having network problems, and the carrier confirmed this, noting that its engineers were looking into it and it took over nine hours to fully fix it (see the full statement below).