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Laptop Mag Staff

Verizon and AT&T customers report phones are stuck in SOS: Here's what to do about the widespread outage

IPhone showing SOS cellular signal warning.

A widespread outage affected Verizon customers across the country on Monday. Reports of cell outages flooded onto social media as Verizon worked to fix the problem and addressed myriad complaints from customers online and in-person, until finally reporting that it was restoring service at 5 p.m. Eastern.

According to Downdetector, reports of issues with cellular connection started to flood in at around 10 a.m. on Monday and have steadily climbed, persisting for more than seven hours for some customers.

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