A Utah woman says she received a low-cost seat upgrade notification from American Airlines for an international flight, but chose not to use it right away because her travel companion had not received the same offer. By the time she went to the customer service desk to ask about upgrading both seats, the deal was apparently gone, and the airline staff told her there was nothing they could do.
The woman, a TikTok creator who goes by the handle @aluxeandra, shared the experience in a video that has received over 8,000 views. In the clip, she says American Airlines sometimes sends passengers in-app notifications offering seat upgrades at a low price ahead of international flights. She says she received one such offer for around $200, but her friend Becca did not get the same notification.
