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International Business Times UK

World

Bernadette B. Tixon

US State Department Outlines AI Expansion Strategy in New Enterprise Playbook

State Department US State Department United States The US State Department the US Department of State

StateChat Playbook - The US State Department details how its AI chatbot scaled to 62,000 users across 98% of diplomatic posts worldwide. (Credit: State Department banner logo/guide playbook/US State Department/WikiMedia Commons)

The US Department of State has published a new Generative AI Playbook, publicly setting out how it built and scaled its internal AI chatbot, StateChat, across nearly its entire diplomatic workforce.

The document, dated July 2026, is pitched as a blueprint other federal agencies can follow as Washington pushes to embed AI more deeply into government operations.

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