
The ability of federal safety regulators to oversee airplane maintenance at United Airlines has been hindered by inadequate staffing, high employee turnover and the improper use of virtual inspections instead of on-site reviews in some cases, according to a government watchdog audit released Friday.
The U.S. Transportation Department's inspector general said the Federal Aviation Administration lacks sufficient staffing and workforce planning to effectively monitor United’s large fleet. Past audits by the government watchdog also highlighted FAA challenges overseeing other airline maintenance programs, including at American Airlines, Southwest Airlines and Allegiant Air.