Trying to navigate an environment where massive disruption and unprecedented change is the norm presents a challenge for business leaders everywhere.
Social-purpose, multi-stakeholder organizations like post-secondary institutions, hospitals, governments and NGOs are particularly affected.
The practice of “sense-making” — making sense of the situations people find themselves in, in the words of organizational theorist Karl Weick — offers an innovative and timely framework that can help social-purpose leaders address complexity.
