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Latin Times
Latin Times
National
Morgan Music

UnitedHealthcare Interrupted Cancer Patient's Surgery to Demand Justification for Overnight Hospital Stay: 'Insurance Is Out of Control'

UnitedHealthcare Elisabeth Potter Insurance Cancer Surgery
Dr. Elisabeth Potter, an Austin-based surgeon, had to scrub out of surgery with a patient under anesthesia to speak to a UnitedHealthcare representative who questioned whether an overnight hospital stay was really necessary for the patient. (Credit: @drelisabethpotter via TikTok)

A surgeon shared her frustration with medical insurers after her patient's operation was interrupted by a phone call from a UnitedHealthcare representative demanding justification for the patient's overnight hospital stay.

Dr. Elisabeth Potter, a board-certified plastic surgeon specializing in DIEP flap breast reconstruction, took to TikTok on Tuesday, shocked by the disruption.

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