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Fortune
Fortune
John Kell

UnitedHealth CTO says AI investments can help a health care system that needs to be fixed

Sandeep Dadlani (Credit: Courtesy of UnitedHealth Group)

Around $5 trillion is spent on U.S. health care each year, a system that many Americans rate poorly, and one which will confront even greater challenges in the years ahead as annual expenses continue to rise, the population ages, and clinical workforce shortages persist.

Pharmaceutical companies, hospital systems, insurers, and pharmacy benefits managers operate in a complex industry that’s earned a reputation for siloing data and badly lagging other sectors like banking and telecom when it comes to deploying new technological advancements. Greater investments in artificial intelligence are lauded as a key treatment for the health care system’s most serious problems, though most in the industry report they still lack sufficient resources and planning in AI and other digital investments.

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