United's CEO proclaims the budget airline model is dead and argues they 'screw the customer'

(Credit: Getty Images—Michael M. Santiago)

• United Airlines CEO Scott Kirby told The Wall Street Journal in an interview on Thursday the budget airline model is dead, adding that these “crappy” models “screw the customer.” Kirby’s interview was on the same day, however, as the announcement of a partnership between United and JetBlue, which many consider to be a budget airline.

All eyes have been on airlines recently as problems with antiquated air traffic control systems have led to mass delays and cancellations—particularly at Newark Liberty International Airport.