The next time you face adversity in your career—whether it’s a missed promotion, a difficult boss, or a deal that falls through—United Airlines CEO Scott Kirby has a simple but effective mantra: “No excuses.”
“Once you learn that, it’s just so transformative to everything in life because then you pivot from feeling bad for yourself, feeling sorry for yourself, to how do I go overcome it?” he said in an Instagram post after a group of summer United interns which lessons have shaped his career and personal life.
