The UK’s competition watchdog has ordered vets to cap prescription fees at £21 and proposed a cost comparison website, after finding consumers had faced huge price rises and been “left in the dark” over bills.
The Competition and Markets Authority (CMA) said public satisfaction with the cost of services was “low” after a two-and-a-half-year investigation into the £6.7bn market found “there is not strong competition between veterinary businesses”, with large chains dominant.
