New research has revealed the best and worst broadband providers, with some of the biggest names found to offer "mediocre" service.
An annual satisfaction survey of 4,000 users conducted by Which? has revealed that TalkTalk is the worst broadband provider, due to poor scoring in technical support, customer service and broadband speed.
In fact, some of the biggest providers — including BT, Virgin Media and Sky ranked worse than smaller firms like Zen, which came out on top. Achieving the highest rating of for the eighth year in a row, scoring 81 per cent, the company ranked high across the board for customer service, quality and support.
