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Business

UK regulator probes Royal Mail's failure to meet delivery targets

Royal Mail Ofcom Britain

FILE PHOTO: A Royal Mail delivery vehicle drives along a road near Mount Pleasant, in London, Britain, June 25, 2020. Picture taken June 25, 2020. REUTERS/John Sibley/File Photo

Britain's communications regulator, Ofcom, said on Tuesday it was investigating Royal Mail's failure to meet its delivery targets across 2021-22, with its probe set to look into the postal company's "substantial lapse in performance".

"Ofcom takes compliance with quality of service targets very seriously," Ofcom said in a statement.

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