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The Guardian - UK
The Guardian - UK
World
Zoe Wood

UK flight disruption: your rights and what you are entitled to

Person sat on floor at airport reading a book.
If you are at the airport when your flight is cancelled, you are entitled to ‘care and assistance’ while you wait for a new flight. Photograph: Daniel Leal/AFP/Getty Images

Travellers continue to face severe disruption after a UK air traffic control technical failure on the August bank holiday led to cancellations and delays. Although the problem was fixed after several hours, more knock-on delays are expected because aircrews and planes are left out of position.

My flight has been cancelled, what are my rights?

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