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Britain says border e-gates back in service after outage sparked delays

FILE PHOTO: A sign is seen at the arrivals passport control area of Terminal 5, at Heathrow Airport, London, Britain, March 23, 2023. REUTERS/Toby Melville

Britain's automated border control gates have returned to normal operation, the Home Office said on Saturday, after a nationwide system issue caused major delays.

Images posted on social media earlier showed long queues of hundreds of people at London's Heathrow and Gatwick airports, with frustrated passengers complaining of having to wait several hours in line.

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