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The Guardian - UK
The Guardian - UK
Technology
Simon Goodley

Uber hit with legal demands to halt use of AI-driven pay systems

The interior of an Uber car
Uber said an academic paper’s conclusions about driver earnings were ‘misleading’. Photograph: Russell Hart/Alamy

Uber has been hit with legal demands to stop using its artificial intelligence driven pay systems, which have been blamed for significantly reducing the incomes of the ride hailing app’s drivers.

A letter before action – sent to the US company by the non-profit foundation, Worker Info Exchange (WIE), on Wednesday – is understood to allege that the ride hailing app has breached European data protection law by varying driver pay rates through its controversial algorithm.

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