Uber has been fined $21 million by the Federal Court for breaching Australian consumer law with its misleading warnings that popped up for years when a customer tried to cancel a ride. It’s $5 million less than what the rideshare giant was expecting.
Uber admitted to the misleading messaging during an investigation by the Australian Competition and Consumer Commission (ACCC), which sued Uber for misleading or deceptive conduct in April this year.
Uber also admitted to giving price estimates that were inaccurate to users who selected the “Uber Taxi” option, which was only available in Sydney from 2018 to 2020. The estimates were often price brackets that were much higher than the actual fare.
The post Uber Has Been Fined $21M For Misleading Customers With Ride Cancellation Pop-Ups appeared first on PEDESTRIAN.TV .
