The UAE Ministry of Higher Education and Scientific Research (MoHESR) is rolling out a major digital transformation programme aimed at making services faster and simpler for students and universities. As part of the initiative, the ministry plans to reduce its electronic services from 38 to 18 streamlined digital services and expand the use of artificial intelligence to improve efficiency and service delivery.
The programme is designed to create a smoother experience for students and higher education institutions through a unified digital platform. The platform will focus on two main customer journeys — one for students and another for higher education institutions — with the goal of reducing procedures and making services easier to access.
