Well over 100,000 vouchers that were meant to help people to afford their energy bills in October have expired without being claimed, new data shows. Figures from PayPoint, which has been sending out hundreds of thousands of vouchers each month, showed that nearly one in five (19%) vouchers from October have still not been claimed.
They have now expired, meaning thousands of households will be missing out on £66 of Government support. Sources familiar with the scheme estimate that PayPoint will have issued more than three quarters of a million vouchers in October.
Meanwhile, the data also shows that the 20% of the vouchers issued by PayPoint in November are still to be used, leaving families with less than two weeks to redeem them. November’s vouchers run out February 5. Those issued in December, of which 77% are redeemed, expire on March 8, while families have until April 9 to redeem January’s vouchers.
