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The Guardian - UK
The Guardian - UK
Business
Joanna Partridge

Packages in ponds and trapped tarantulas: Which? lists its parcel disasters

unopened parcels and box with shoes
While Santa can usually be relied on for the safe delivery of his parcels, the same cannot always be said for courier firms. Photograph: Oscar Wong/Getty Images

Parcels chucked over fences into ponds, packages hidden in bins and laptops left out in the pouring rain – these are just some of the Christmas parcel delivery failures reported by consumers.

A delivery of pet tarantulas delayed overnight in transit was one of the strangest parcel problems reported to consumer group Which? in a survey of festive delivery difficulties.

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