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Anjana Susarla, Professor of Information Systems, Michigan State University

Twitter cutoff in Turkey amid earthquake rescue operations: A social media expert explains the danger of losing the microblogging service in times of disaster

Rescuers work at a collapsed building in southeastern Turkey. AP Photo/Kamran Jebreili

Twitter was blocked in Turkey on Feb. 8, 2023, according to internet monitoring service NetBlocks. The outage came amid the massive rescue operation and humanitarian crisis in the aftermath of the earthquakes in southern Turkey and northern Syria two days earlier. Access to Twitter appeared to be restored about 12 hours after it was first blocked.

Twitter is a microblogging platform that offers users a way to share short chunks of text, audio and video as well as the ability to post threaded conversations. Almost as soon as the main quake hit, thousands of eyewitnesses posted videos and photos on social media, particularly on Twitter. Such first eyewitness accounts are invaluable in helping emergency relief personnel and researchers assess the extent of damage and match aid to what’s needed on the ground.

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