Frustrated passengers tried to "rip open a door" to get their luggage after a 12-hour nightmare.
Tensions began to rise amongst TUI passengers after their original flight home from Dalaman, Turkey to Norwich, Norfolk, was delayed for four hours before being diverted 150miles away to the Midlands. But the nightmare continued when they finally landed after 3am on July 9 and faced a four-hour wait for their luggage.
Having landed in Birmingham, they were told they would need to wait for transport back to Norwich - the original destination, BirminghamLive reports. But as passengers became increasingly frustrated, some booked their own taxis home, despite the distance, in desperate attempts to get back.
