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Liverpool Echo
Liverpool Echo
National
Patrick Edrich

Family ferried to-and-from 'disgusting' hotels on TUI holiday

A family experienced a nightmare end to their holiday after their TUI flight was delayed for 50 hours.

Alex Gillett and her two daughters Caoimhe, 9, and Orla, 6, had flown out to Cancun for a week's TUI holiday on May 8. Alex, 28, told the ECHO the family had enjoyed their week in Mexico but their holiday quickly turned sour after their flight was delayed twice.

The family, from Walton, endured dozens of hours of waiting at the airport and being ferried to-and-from "disgusting" hotels. And to make matters worse, the significant delays meant Alex's oldest daughter Caoimhe, who has moderate learning disorder, missed an important assessment that she had waited three years for.

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