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Liverpool Echo
Liverpool Echo
World
Kate Lally

TUI, easyJet, Ryanair and Jet2 latest updates for Manchester Airport passengers

After so much time at home, many of us are dreaming of a change of scenery and some sunnier climes.

However, a number of holidaymakers have faced misery as they've had to contend with huge queues, delays and even cancellations. More people have taken to social media this week to complain of huge, snaking queues at Manchester Airport's security.

This follows on from weeks of chaos at Manchester Airport, with scenes of long waits at check-in desks and security, abandoned baggage left in check-in halls and holiday cancellations and delays.

READ MORE: Holiday warning as popular resort bans some tourists this summer

A spokesperson for Manchester Airport said queues in Terminal 1 and 2 reached up to an hour during peak times on Friday morning, but then returned to around 15-30 minutes.

The spokesperson told the ECHO: “We apologise to passengers who have had to wait longer than we would like at security We have welcomed over 400 new staff to our operation since the turn of the year and are making good progress in improving security wait times.

"Most passengers will get through security within half an hour, but we are still seeing wait times rise higher than this during busy periods, as we have already communicated. Passengers are encouraged to arrive at the airport three hours ahead of their flight departure time and to double-check their hand luggage complies with security rules, to avoid any unnecessary hold-ups.”

Below are the latest updates from TUI, easyJet, Ryanair and Jet2.

TUI

According to TUI's website, at UK airports bag drop desks open two to three hours before your departure time. The company said: "If you're taking a long haul flight, we recommend you drop off your bags three hours before your flight leaves.

"Only one person from your party is required to drop off the bags, provided all passengers are travelling on the same booking reference. Just one of you needs to bring all printed boarding passes, passports and luggage to the Bag Drop desk, and then you can all go straight to the departure gates together with your tickets and boarding passes."

When asked about Manchester Airport, a TUI spokesperson told the ECHO: "We advise customers to check in at least two and a half hours before departure time for short and mid-haul flights, and at least three and a half hours before departure for long-haul flights."

easyJet

An easyJet spokesperson said: "We are aware of security delays at Manchester airport and so are advising customers to arrive at the airport with plenty of time ahead of their flight. We continue to work with Manchester airport to ensure our customers’ experience through the airport is as quick and easy as possible.”

The travel company states on its website: "You should check-in and print your boarding pass from our website or download your boarding pass on to our mobile app (if you are flying from an airport where mobile boarding passes are accepted) at least 2 hours prior to your scheduled departure time. If you change your flight or lose your boarding pass, you’ll need to re-print or download a new one.

"If you are late, you may not be allowed to fly. If you miss your flight but arrive at the airport within 2 hours following its scheduled departure, you can transfer to the next available flight by paying a Rescue Fee (as listed in Fees and Charges)."

Jet2

Jet2's check-in desks at Manchester Airport currently open three hours and 30 minutes before departure.

A spokesperson said: “We have not made any cancellations due to staff shortages and we are continuing to receive positive feedback from happy customers and independent travel agents thanks to our dedicated teams who are continuing to work tirelessly to provide the best customer service in the industry.

"We took action to recruit well ahead of the bounce back and as such we have a very visible uniformed presence (referred to as the Red Team) in our UK airports as well as in our main overseas airports and in resorts. This team are on hand, making an enormous difference in terms of assisting and guiding our customers through their journey with us.”

Ryanair

Ryanair has said that it recommends checking in baggage as early as possible. According to the firm's website, the 'bag drop' desks open two hours prior to the scheduled flight departure time.

A Ryanair spokesperson said the airline "advises all passengers travelling from Manchester Airport to arrive 3 hours before their scheduled departure time."

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